Shipping Policy
Thank you for shopping with Tellkey.shop. We are committed to delivering your men's clothing orders safely and efficiently. Please review our shipping policy below.
Order Processing
- Orders are processed within 1–3 business days after payment confirmation.
- Orders are processed Monday to Saturday, excluding public holidays.
- During promotions, sales, or peak seasons, processing times may be slightly delayed.
Shipping Time
Domestic Shipping (India)
- Standard Shipping: 5–10 Business Days
International Shipping (If Available)
- Standard Shipping: 10–20 Business Days
Delivery times are estimates and may vary due to courier delays, weather conditions, customs procedures, or unforeseen circumstances.
Shipping Charges
- Shipping charges are calculated at checkout based on delivery location and selected shipping method.
- Free shipping may be available on selected orders or promotional offers.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS.
You can use this tracking number to track your shipment status.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
Tellkey.shop is not responsible for delays, lost shipments, or failed deliveries caused by incorrect or incomplete address information.
Lost or Delayed Orders
If your order is delayed beyond the expected delivery period, please contact our support team.
We will coordinate with the shipping carrier to investigate and assist in resolving the issue.
Damaged Package
If your package arrives damaged:
- Take clear photos of the package and product.
- Contact us within 48 hours of delivery.
- Provide your order number and photos.
We will review the issue and provide a suitable resolution.
International Shipping
For international orders:
- Customers are responsible for customs duties, import taxes, and other related charges.
- Tellkey.shop is not responsible for delays caused by customs clearance.
Delivery Attempts
If delivery fails due to customer unavailability or incorrect address details, additional shipping charges may apply for re-delivery.
Contact Us
For shipping-related questions, contact:
Tellkey
Owner: DUDHAT DHRUVKUMAR JAYANTIBHAI
Email: tellkey12@outlook.com
Phone: +91 96647 22404
Address:
SAI NAGAR-2 , OPP JIVANRAKSHA
HOSPITAL, SAYAN , SAYAN
PO: SAYAN, DIST:SURAT,
GUJARAT - 394130